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Cookie Policy

Cookie Policy
Last updated: [insert date]

  1. Who we are
    This Cookie Policy explains how JMEdge Digital Limited (“JMEdge,” “we,” “us”) uses cookies and similar technologies on our websites and course/download platforms. It should be read together with our Privacy Policy. Address: Unit E01, 10/F, Wong King Industrial Building, 2–4 Tai Yau Street, San Po Kong, Hong Kong. Contact: ceo@jmedgedigital.com.
  2. What cookies are
    Cookies are small text files stored on a device by a website. They support core functions (like sign‑in and checkout), remember preferences, and help analyze site performance. Similar technologies include local storage, pixels, SDKs, and tags.
  3. How we categorize cookies
  • Strictly necessary
    Enable core features such as account sign‑in, cart/checkout, payment, security, and session management. These cannot be switched off because the site would not function properly.
  • Functional
    Remember preferences (language, time zone, media settings) and enhance usability. If disabled, some features may not work as expected.
  • Analytics/performance
    Measure traffic, pages viewed, load times, and error rates to improve the experience. Data are typically aggregated.
  • Marketing/advertising
    Help show offers likely to be relevant, measure campaign effectiveness, and prevent repetitive ads. These are optional and subject to consent where applicable.
  1. Examples of data processed
  • Device and browser info, IP address (or truncated/hashed variants), session identifiers, referring URLs, and on‑site events (page views, clicks, video plays).
  • Purchase funnel events (add to cart, checkout started, completed).
  • No full payment card numbers are stored in cookies; payments are handled by our payment providers.
  1. How we use cookies
  • Operate the site: authentication, load balancing, fraud prevention, digital delivery.
  • Improve products: diagnostics, feature usage, A/B tests.
  • Personalize and market responsibly: recommend content and measure campaign performance (only if enabled).
  1. Your choices and controls
  • Consent banner: On first visit (and periodically), a banner allows acceptance of all cookies or management of preferences. Non‑essential categories (functional, analytics, marketing) can be toggled off.
  • Browser settings: Most browsers let users block or delete cookies. Blocking strictly necessary cookies may break sign‑in or checkout.
  • Do‑Not‑Track and preference signals: Where supported and legally applicable, recognized signals are honored for non‑essential cookies to the extent the site’s consent platform supports them.
  • Change preferences anytime: Provide a “Cookie Settings” link in the footer to reopen the banner and adjust choices.
  1. Retention periods
  • Session cookies expire when the browser closes.
  • Persistent cookies remain for a defined period (typically 1–13 months, depending on purpose). We set reasonable expiries, review them periodically, and avoid unnecessarily long durations.
  1. Third‑party cookies and disclosures
    Some service providers set cookies when services are integrated (e.g., analytics, A/B testing, payment, video hosting, email/CRM). These providers process data per their own policies. A current list of third‑party categories commonly used:
  • Analytics and performance measurement
  • Tag management and A/B testing
  • Video/course hosting
  • Payment processing and fraud prevention
  • Email and marketing automation
  • Error monitoring and logging
  1. Security and safeguards
  • We minimize identifiers, use transport‑layer encryption (HTTPS), restrict access on a need‑to‑know basis, and periodically review cookies in use.
  • We avoid methods that override browser cookie settings and provide an alternative to disable non‑essential cookies where feasible.
  1. Region‑specific notes (Hong Kong and others)
  • In Hong Kong, cookies may fall within personal data rules when they can identify an individual in practice. We provide clear notices and controls, especially for marketing/analytics categories.
  • If accessing from regions with stricter rules, additional consent requirements may apply. Our banner aims to reflect those requirements by category and jurisdiction.
  1. Updating this policy
    We may update this Cookie Policy to reflect changes in technology, regulation, or our services. Material changes will be posted with a new “Last updated” date and may be highlighted via the banner. Continued use of the site after updates signifies acceptance.
  2. Contact
    Questions or cookie‑related requests (including consent withdrawal or access to cookie records) can be sent to:
    ceo@jmedgedigital.com
    JMEdge Digital Limited
    Unit E01, 10/F, Wong King Industrial Building
    2–4 Tai Yau Street, San Po Kong, Hong Kong